Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

         

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

SHIPPING & RETUERN

 

Shipping

ZEEMOU ZENG ships within the UK, Europe and rest of the world.

UK                            STANDARD INSURED DELIVERY   Free

Europe                      PRIORITY INSURED DELIVERY  £30.00

Rest of the World     PRIORITY INSURED DELIVERY  £30.00

                                                 

DELIVERY TIME:

Orders in-stock will be shipped within 1- 2 working days. 

UK standard insured delivery usually takes 2-3 working days.

Europe insured priority delivery usually takes 2-3 working days to arrive.

Rest of the World priority insured delivery usually takes 3-5 working days to arrive.

Please contact info@zeemouzeng.com  if you would like to know the exact shipping schedule of your order and we will be happy to assist.

Upon delivery, the signature confirmation is required for all ZEEMOUZENG.COM orders.

Once a product is shipped, standard delivery time is one to three working days in the UK and three to five working days in other countries.

For international shipments outside the European Union, all import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.

Returns and Exchange

We are happy to return unworn items within 15 days of delivery, except for pierced jewellery such as earrings for hygiene and safety reasons. 

It must be presented in its original ‘ZEEMOU ZENG ’ packaging and accompanied by the appropriate slip. We will be pleased to arrange an exchange or issue a merchandise credit. NO CASH OR CREDIT CARD REFUNDS will be given.

Refunds will be issued and processed within 15 days. We cannot accept returns of correctly engraved merchandise or items which show signs of wear or use. All of our products are checked and packaged by hand in London, UK to ensure the highest standard.

Please be aware that all costs incurred in shipping returns are the responsibility of the customer. Duty reclaims on returns are also the responsibility of the customer and we will endeavour to aid you with any required paperwork. We cannot accept responsibility for parcels lost in transit.

More information please see: Terms&Condition